FAQs
Frequently asked questions
Have questions? We're here to help.
- Is there a free trial available?
- Yes, you can try Narrata free for 14 days. Our team will help you get started with a personalized onboarding call.
- Can I change my plan later?
- Absolutely. Our pricing scales with your needs. You can upgrade or downgrade anytime, and we'll prorate the difference.
- What is your cancellation policy?
- You can cancel anytime. We'll refund any unused portion of your subscription. No questions asked.
- What data sources can I connect?
- Narrata supports PDFs, Excel, CSV, Airtable, and many more. We're constantly adding new integrations based on customer feedback.
- How does billing work?
- Plans are per workspace, not per account. You can have multiple workspaces with different plans based on your team's needs.
- How do I get support?
- Our team is available 24/7 via chat and email. Enterprise customers get dedicated account managers and priority support.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.